Contact ME
| Personal Banking | Contact | Online Contact |
|---|---|---|
| New enquiries† | 13 15 63 | Email an enquiry |
| Phone banking | 1300 654 998 – option 1 | Send a secure email from your internet banking |
| Existing customers† - card enquiries | 1300 654 998 – option 2 | |
| Existing customers† - all other enquiries | 1300 654 998 – option 3 | |
| From overseas† | + 61 3 9605 6717 | |
| Via Fax | (03) 9605 6999 | |
| Personal Banking | ||
|
MasterCard Service - incl. lost & stolen MasterCards |
1300 654 998 – option 2 +61 3 9605 6717 or visit MasterCard Emergency Services |
within Australia. from overseas. to find local representation around the world. |
| Business Banking | Contact | Online Contact |
|---|---|---|
| New enquiries† | 1300 658 108 and select from the menu | Email an enquiry |
| Phone Banking | 1300 658 108 - option 1 @ | |
| From overseas^ | + 61 3 9605 6717 | |
| Via Fax | (03) 9605 6300 | |
| Business Banking | ||
| Post | Level 17, 360 Collins St Melbourne, VIC 3000 |
|
† Our National Customer Contact Centre is open Monday – Friday between 8am and 8pm, and on Saturday between 9am and 5pm (Melbourne Time).
^ Our Business Banking Contact Centre is open Monday – Friday between 9am and 5pm (Melbourne Time).
@ Business Banking telephone banking is currently available only for the Business Investment Account.
Contact ME
- Product Enquiries
-
Personal Ph 13 15 63 Business Ph 1300 658 108 ME Contact Centre open Mon - Fri 8am - 8pm. Sat 9am - 5pm (EST)
- Existing Customers
-
Personal Ph 1300 654 998 Business Ph 1300 658 108 ME Contact Centre open Mon - Fri 8am - 8pm. Sat 9am - 5pm (EST)
- Phone Banking
-
Personal Ph 1300 654 998 Business Ph 1300 658 108